Terms of Service

1. Acceptance of Terms

By accessing or using tuneloom ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service. These Terms constitute a legally binding agreement between you and tuneloom.

2. Description of Service

tuneloom provides a platform for users to fine-tune large language models with custom training data and host these models for inference. Our Service includes tools for data upload, model configuration, training execution, and API-based model hosting.

3. Account Registration and Eligibility

3.1 Eligibility

You must be at least 18 years old to use this Service. By creating an account, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Providing accurate and complete registration information

4. Acceptable Use Policy

You agree NOT to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights of others
• Upload malicious code, viruses, or harmful software
• Generate or distribute spam, harmful, or illegal content
• Train models for harassment, discrimination, or illegal activities
• Attempt to gain unauthorized access to our systems
• Reverse engineer or circumvent security measures
• Use the Service to compete with or replicate our offerings
• Share account credentials or resell access to the Service

5. Your Content and Data

5.1 Ownership

You retain all ownership rights to your training data and fine-tuned models. You grant us a limited license to process and store your content solely to provide the Service.

5.2 Content Responsibility

You represent and warrant that:

• You own or have the necessary rights to the training data you upload
• Your content does not violate any third-party rights
• Your content complies with all applicable laws
• You have obtained necessary permissions for any personal data in your training sets

5.3 Content Moderation

We reserve the right to review, remove, or refuse to process content that violates these Terms or our policies, without prior notice.

6. Payment and Billing

6.1 Fees

You agree to pay all fees associated with your use of the Service, including compute resources for training and hosting. Pricing details are available on our website.

6.2 Billing

Fees are billed according to your selected payment plan. You authorize us to charge your payment method for all applicable fees. All fees are non-refundable unless otherwise stated.

6.3 Price Changes

We may change our pricing with 30 days notice. Continued use of the Service after price changes constitutes acceptance of the new pricing.

7. Service Availability and Support

7.1 Uptime

While we strive for high availability, we do not guarantee uninterrupted access to the Service. We may perform maintenance, updates, or experience unexpected downtime.

7.2 Resource Limits

Your account may be subject to usage limits based on your plan. We may throttle or suspend access if you exceed these limits.

8. Intellectual Property

8.1 Our IP

The Service, including its software, design, branding, and documentation, is owned by tuneloom and protected by intellectual property laws. You may not copy, modify, or create derivative works without our permission.

8.2 Feedback

If you provide feedback or suggestions, we may use them without obligation or compensation to you.

9. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy. We implement security measures to protect your data but cannot guarantee absolute security. You are responsible for complying with data protection laws applicable to your use.

10. Termination

10.1 By You

You may terminate your account at any time through your account settings or by contacting support.

10.2 By Us

We may suspend or terminate your account if:

• You violate these Terms
• You fail to pay applicable fees
• Your use poses security or legal risks
• We discontinue the Service (with reasonable notice)

10.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete your data after a reasonable grace period. You remain liable for any outstanding fees.

11. Disclaimers and Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• Merchantability and fitness for a particular purpose
• Accuracy, reliability, or quality of results
• Uninterrupted or error-free operation
• Security or freedom from viruses

You use the Service at your own risk. We are not responsible for the output or behavior of models you create.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, tuneloom SHALL NOT BE LIABLE FOR:

• Indirect, incidental, consequential, or punitive damages
• Loss of profits, data, or business opportunities
• Damages arising from your use or inability to use the Service
• Content or conduct of third parties

Our total liability to you shall not exceed the fees you paid in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify and hold tuneloom harmless from any claims, damages, or expenses arising from: (a) your use of the Service, (b) your content or training data, (c) your violation of these Terms, or (d) your violation of any third-party rights.

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of the jurisdiction in which tuneloom is established, without regard to conflict of law principles.

14.2 Arbitration

Any disputes shall be resolved through binding arbitration rather than in court, except where prohibited by law. You waive any right to participate in class actions.

15. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the modified Terms.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and tuneloom.

16.2 Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

16.3 Assignment

You may not assign these Terms without our consent. We may assign our rights and obligations without restriction.

16.4 Waiver

Our failure to enforce any provision does not constitute a waiver of that provision.

17. Contact Information

For questions about these Terms, please contact us at: